Services

While Mai Wiru would pre­fer all gro­cery pur­chas­es are made from our stores, we recog­nise that we will nev­er be able to com­pete on pric­ing with major Nation­al Super­mar­ket Chains. How­ev­er with our sup­ply change to Ade­laide, we can now com­pete on range, and can stock any gro­cery prod­uct line pro­vid­ing some­one will buy it. Hence if you are after a spe­cif­ic prod­uct please dis­cuss with your local Mai Wiru Store Man­agers. Pro­vid­ed you are pre­pared to pur­chase the item on deliv­ery we can source any prod­uct line, but a store mark-up would apply to cov­er the sourc­ing, han­dling, trans­port and admin­is­tra­tion costs.

How do I place a Bush Order?

If you do wish to pur­chase gro­ceries via a Bush Order, please read the fol­low­ing infor­ma­tion care­ful­ly. Instruc­tions are impor­tant to fol­low to ensure the goods are ordered and packed cor­rect­ly for trans­port, and deliv­ered on time to the Mai Wiru Toll Depot in Wing­field for the week­ly truck service.

For bush orders, Banana Blue is our pre­ferred sup­pli­er, as their orders are packed in box­es, and per­ish­able goods in foam eskies with ice (unlike Coles & Wool­worths who send in loose shop­ping bags or crates).

Step 1​

Apply for a cred­it account with Mai Wiru Sup­ply Oper­a­tions. Send appli­ca­tion to freight@​maiwiru.​org.​au and supply@​maiwiru.​org.​au.

For busi­ness accounts click here for appli­ca­tion form.

For indi­vid­ual accounts click here for appli­ca­tion form.

Step 2

You will need to reg­is­ter as an online shop­per. Vis­it www​.banan​ablue​.com​.au and reg­is­ter to PASADE­NA Food­land. They don’t have a​‘Bush Order’ ser­vice but all their nor­mal orders are packed in box­es and per­ish­able goods in foam eskies with ice.

Banana Blue charge $40.00 ini­tial­ly for deliv­ery to the Mai Wiru -Toll Depot, this fee is then par­tial­ly cred­it­ed to the cus­tomers online account based on how many oth­er APY Lands Banana Blue orders are processed in that same week. 

(This Banana Blue deliv­ery charge does not cov­er freight charges up to the APY Lands, which is what Mai Wiru Sup­ply charge for. See Mai Wiru Bush Order Freight Charges below for costs for freight up to the APY Lands).

Cut off for gro­cery orders with Banana Blue is Mon­day mid­night, so the orders may be packed Tues­day and deliv­ered to the Mai Wiru — Toll depot at Wing­field on Wednes­day morning.

Step 3

Make sure your deliv­ery address includes the following:

Step 4

When you make your first order with Banana Blue, send an email to freight@​maiwiru.​org.​au, or phone 08 8340 8498 to ensure we are aware of the bush order’s arrival and can ensure it is allo­cat­ed to the truck load.

What will it cost me?

What you pay to Banana Blue for your order, includ­ing their deliv­ery charge to the Wing­field Toll depot, is inde­pen­dent of Mai Wiru. Mai Wiru charge sep­a­rate­ly for the cost of freight­ing your order from the depot to the APY Lands. An invoice will be emailed to the receiv­er the week after the freight trav­els, and pay­ment can be made via EFT or cred­it card. Charges for stan­dard bush orders are below.

Below are freight charges for stan­dard bush order car­tons from Wing­field to any APY Com­mu­ni­ty. For infor­ma­tion on freight pric­ing on larg­er items click here.

Where do I col­lect my order from?

Your order will be deliv­ered to the local com­mu­ni­ty store in each APY Lands com­mu­ni­ty, and held there for col­lec­tion when con­ve­nient by receivers. This will include the hold­ing of refrig­er­at­ed goods in the store chillers or freez­ers to ensure cold chain integrity.

When does the truck get into my community?

The Mai Wiru truck’s approx­i­mate trans­port sched­ule can be found below. But please keep in mind that fac­tors such as poor weath­er and road con­di­tions can delay the truck’s arrival time.

What if I have more questions?

Please email both freight@​maiwiru.​org.​au and supply@​maiwiru.​org.​au.